Charles Carpet Cleaning London – Frequently Asked Questions

Welcome to our FAQ page. Hopefully here you will find the answers to some of your questions regarding our carpet cleaning company and how we operate in London. However, don’t forget you can always reach us on our hotline and talk to our friendly customer care staff.

Why should I opt for Charles Carpet Cleaning?

Our company has over a decade of industry experience when it comes to carpet cleaning. We’ve catered to thousands upon thousands of homes and commercial settings in London over the years. We use the next generation of professional equipment to bring you excellent results. And rest assured all our sanitation methods are 100% Eco-friendly. In other words, we are your one-stop provider of professional carpet and rug cleaning.

How to book a service?

Simply call us on our hotline or reach us online. Tell us what time suits you best for a visitation and make sure to include your address. Soon our expert carpet cleaners will be on their way to rid your items of stains and accumulated grime.

What are your work hours?

We offer you a range of flexible booking options – from early in the morning to the late afternoon. And

How much will my service cost?

It depends on how many carpets you want to have cleaned. As well as their size. It would be best if you talk to one of our knowledgeable operators – explain your situation and you will get a free price quote in return.

Do you have any hourly rates?

No. We are true professionals and we work until the completion of the task. And rest assured when we offer you a quote, there are no hidden charges. We don’t take any in-advance payments as well. You will be charged only upon completion of the service.

Do I have to remove any furniture atop my carpeting?

Yes. It would help if you remove any objects which are usually situated on the carpet, like coffee tables or chairs. Then our technicians will thoroughly clean your articles of carpeting. They will eventually help you for moving heavier pieces of furniture if needed.

Is there any danger for my rugs and carpets?

No, absolutely no! It doesn’t matter what fibre your floor coverings are made of – we’ve got the means and know-how to clean them properly. Without any risks of shrinkage, discolouration, or any other type of irreversible damage. We use a variety of methods to achieve excellent results – you will find your pieces perfectly clean and deodorised at the end of the service.

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Call 020 3746 4233